5 Replies Latest reply on Sep 30, 2015 1:20 PM by Szalam

    CT bad param : invalid glyphID ( 83::2 )

    abbas yousefshahi

      hi

      in AE CC 2015 I see this message :

       

      "CT bad param : invalid glyphID ( 83::2 ) "  and  lock!!!

       

      But I did't have this problem with AE CC 2014.

       

      everybody can solve my problem.

        • 1. Re: CT bad param : invalid glyphID ( 83::2 )
          Mylenium Most Valuable Participant

          nobody can tell you anything without proper system info and other details like language settings, fonts used and so on.

           

          Mylenium

          • 2. Re: CT bad param : invalid glyphID ( 83::2 )
            abbas yousefshahi Level 1
            OS NameMicrosoft Windows 10 Enterprise
            Version10.0.10240 Build 10240
            Other OS DescriptionNot Available
            OS ManufacturerMicrosoft Corporation
            System NameDESKTOP-5F15IIH
            System ManufacturerEVGA INTERNATIONAL CO.,LTD
            System ModelTo be filled by O.E.M.
            System Typex64-based PC
            System SKUTo be filled by O.E.M.
            ProcessorIntel(R) Core(TM) i7-5960X CPU @ 3.00GHz, 3001 Mhz, 8 Core(s), 16 Logical Processor(s)
            BIOS Version/DateAmerican Megatrends Inc. 5.6.5, 10/14/2014
            SMBIOS Version2.8
            Embedded Controller Version255.255
            BIOS ModeLegacy
            BaseBoard ManufacturerEVGA INTERNATIONAL CO.,LTD
            BaseBoard ModelNot Available
            BaseBoard NameBase Board
            Platform RoleWorkstation
            Secure Boot StateUnsupported
            PCR7 ConfigurationBinding Not Possible
            Windows DirectoryC:\Windows
            System DirectoryC:\Windows\system32
            Boot Device\Device\HarddiskVolume1
            LocaleUnited States
            Hardware Abstraction LayerVersion = "10.0.10240.16384"
            User NameDESKTOP-5F15IIH\DFM
            Time ZoneIran Standard Time
            Installed Physical Memory (RAM)32.0 GB
            Total Physical Memory31.9 GB
            Available Physical Memory29.5 GB
            Total Virtual Memory36.9 GB
            Available Virtual Memory34.2 GB
            Page File Space5.00 GB
            Page FileC:\pagefile.sys
            Device Guard Virtualization based securityNot enabled
            Hyper-V - VM Monitor Mode ExtensionsYes
            Hyper-V - Second Level Address Translation ExtensionsYes
            Hyper-V - Virtualization Enabled in FirmwareYes
            Hyper-V - Data Execution ProtectionYes
            • 3. Re: CT bad param : invalid glyphID ( 83::2 )
              Szalam Adobe Community Professional & MVP

              What are you doing when this message comes up?

              Has this version of AE ever worked on your system?

              Does AE CC 2014 still work on your system?

              • 4. Re: CT bad param : invalid glyphID ( 83::2 )
                abbas yousefshahi Level 1

                I close AE with task manager, when this message comes up.

                I have not any problem with AE CC 2014 about this.

                But This version (2015 13.5.1) have this problem when I used persian fonts for my layer's names.!

                I research for resolve this problem. somebody tells clear some fonts; example Arial MT... but I see this message yet.!

                • 5. Re: CT bad param : invalid glyphID ( 83::2 )
                  Szalam Adobe Community Professional & MVP

                  I would suggest you work in CC 2014 for the time being. AE CC 2014 can open files saved with AE CC 2015 with no problem.

                  If you already removed CC 2014 from your system, don't worry; it's easy to install it again.

                  How to Find and Install Previous Version of Adobe Apps in CC 2015

                  And I would recommend filing a bug report so that whatever is causing your problem in the new version can be fixed! Feature Request/Bug Report Form