8 Replies Latest reply on Oct 1, 2015 2:11 AM by JM89

    Stuck in a loop trying to cancel my CC Subscription

    JM89

      Hey,

       

      I'm trying to cancel my creative cloud subscription as I was a student last year but now work at a studio with full access to creative cloud so no longer need a personal copy. The 'Contact Customer Care' page is just sending me in an endless loop and I can't figure out how to cancel. I keep following the instructions but getting to a dead end. I can't see any options to contact someone to talk to.

       

      Screen Shot 2015-09-30 at 09.49.39.png

      I'm logged in, but still seeing no 'phone or chat' options below. Any help would be appreciated.

       

      Cheers!