6 Replies Latest reply on Sep 30, 2015 12:40 PM by Vinay Dwivedi

    After Effects 2015 crashes when importing .aep files

    mlewis222

      I have a new Asus laptop, 16 gig ram, GeForce GTX970m, Windows 8.1, all drivers and Windows downloads are up-to-date, as is Adobe Creative Cloud (ver. 2015.0.1).  I am trying to bring in a .aep file into my working file. It loads to 100% and then says it is not responding and my entire computer becomes unresponsive. I need to do a hard reboot to start over. I can import .avi files and others but not .aep. I ran an experiment and created a blank project, saved it and attempted to import it, but the same thing happened. I need some help, any suggestions? I have a project due and this is a serious problem.