0 Replies Latest reply on Oct 1, 2015 9:54 AM by cbf2025

    Interactive PDF form created in LiveCycle won't open in Acrobat

    cbf2025 Level 1

      This is driving me crazy - I hope someone can help. Forms we are creating in LiveCycle and uploading to our website won't open in Chrome. Instead they throw this error:

       

      Please wait...

      If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

       

      User get the same result even after they add a new Chrome PDF Viewer App and download the file.

       

      The files do open fine if Firefox is being used.

       

      The users have the current version of Adobe Reader installed.

       

      Can anyone help or provide insight?