4 Replies Latest reply on Nov 14, 2015 11:47 PM by randyraymond

    Lightroom stops responding as soon as the splash screen loads


      My issue is Lightroom stops responding (blue circle) as soon as the splash screen loads on my Windows Surfacepro3 running Windows 10.


      I am a new user of Lightroom, it worked after first installing it on Windows 8.1, went through some initial indexing or such, but I exited from Lightroom before it finished what it was doing - matching faces or something like that - to do other work.

      Then I upgraded to Windows 10, and now it wont start.


      As first I thought it was lacking disk space, so I freed up 40Gb.  but not resolved.

      I looked for solutions using "Lightroom not responding Windows 10" but none of the items I found helped.


      Can anyone advise what I should do?  thanks.