2 Replies Latest reply on Oct 3, 2015 7:22 AM by tectortony

    Windows 10


      I have upgraded to windows 10 but now in Premier Video editor will not "play" when I press the play arrow, why ?

        • 1. Re: Windows 10
          Steve Grisetti Adobe Community Professional

          What model of camcorder if your video coming from and what format and resolution is it?


          Which version of the program are you using?


          What was your previous operating system? Did this program work with that video then?


          Have you tried uninstalling and reinstalling? Windows 10, at its core, is not that different from Windows 8, so it should have no problems with any of the more recent versions of the program. However, an operating system upgrade is a very big deal, and sometimes programs need to be uninstalled and reinstalled in order to work right.

          • 2. Re: Windows 10
            tectortony Level 1

            Thanks, I will try reinstalling the program. Tony