0 Replies Latest reply on Oct 3, 2015 2:13 PM by Joe Bodego

    Can install

    Joe Bodego Level 1

      I've been trying to download Fireworks via creative cloud for a day and just cant. any solutions. I go this error message

       

      Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF062 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Required Common Fonts Installation 2.0.0.0 {311CDC89-AC18-4344-9EC9-0225328C73D3} -----------  ERROR: DF012: Unable to find file(Seq 42)  ERROR: DF062: Unable to preserve original file at "C:\Windows\Fonts\MyriadPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 42)  -------------------------------------------------------------------------------------