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I accidentally downloaded the photoshop elements for windows but I have a Mac ... Can you help me switch without paying for another download ?

New Here ,
Oct 03, 2015 Oct 03, 2015

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I accidentally downloaded the photoshop elements for windows PC but I have  a Macbook air . Can you help me switch to the Mac version without paying for a new software download or license ?

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correct answers 1 Correct answer

Community Expert , Oct 03, 2015 Oct 03, 2015

Go to Adobe for a refund and then download the correct version

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Community Expert ,
Oct 03, 2015 Oct 03, 2015

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Go to Adobe for a refund and then download the correct version

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Adobe Employee ,
Oct 03, 2015 Oct 03, 2015

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