1 Reply Latest reply on Oct 2, 2008 10:57 AM by zealot_alpha

    Problems connecting through Proxy Server

    Fran1977
      Hey

      I'm struggling to fully configure Contribute CS3 through a proxy server. I have run the FTPServerChecker and received the following report:

      Date: 9/25/2008
      LocalTime: 15:25
      Host: ftp.northgatearinsoemployerservices.co.uk
      Port: 21
      LoginID: northgatearinsoemployerservices.co.uk
      FTP Path: /htdocs/tele
      Passive Enabled: true
      ProxyHost: 152.114.1.10
      ProxyPort: 21
      Contribute Alternate Rename: no
      Contribute Optimized: yes
      ======================== Test Results ==========================

      NOTE: For more information on FTP server compatibility issues, please see:
      http://www.macromedia.com/support/contribute/ts/documents/ftp_info.htm

      Login: SUCCESS!

      Changing Directory To : /htdocs/tele
      SUCCESS!

      Directory Listing Test: SUCCESS!

      Make Directory Test: SUCCESS!

      Change Directory Test: SUCCESS!

      Upload a File Test: SUCCESS!

      Fallback Test for Optimization: SUCCESS!

      Server State Test: Unkown error was thrown
      .Please send this code to Macromedia: 16

      -------------------------------- FTP log from the last operation -------------------------------
      > CWD /htdocs/tele/mm_diagnose
      < 530 User access denied.
      > CWD /htdocs/tele/mm_diagnose/upload_test1_reg_.mm
      < 530 User access denied.
      > CWD /htdocs/tele/mm_diagnose
      < 530 User access denied.
      > CWD /htdocs/tele/mm_diagnose/
      < 530 User access denied.
      > CWD /htdocs/tele
      < 530 User access denied.
      > CWD /htdocs/tele/
      < 530 User access denied.
      > CWD /htdocs
      < 530 User access denied.
      > CWD /htdocs/
      < 530 User access denied.
      > CWD /
      < 530 User access denied.
      ------------------------------------------------------------------------------------------ --------------

      Cleaning Test File: Error.
      The server is unable to delete a file.
      This operation is important for some Contribute features.
      Some anonymous account users have restricted use of the Delete operation.
      Check with your server administrator to ensure that you are authorized to delete files.
      Due to this failure, the application could not clean up the test folder.
      Please manually delete the folder "mm_diagnose" from the FTP path running this diagnostic test.

      -------------------------------- FTP log from the last operation -------------------------------
      > CWD /htdocs/tele/mm_diagnose
      < 530 User access denied.
      > CWD /htdocs/tele/mm_diagnose/
      < 530 User access denied.
      > CWD /htdocs/tele
      < 530 User access denied.
      > CWD /htdocs/tele/
      < 530 User access denied.
      > CWD /htdocs
      < 530 User access denied.
      > CWD /htdocs/
      < 530 User access denied.
      > CWD /
      < 530 User access denied.
      ------------------------------------------------------------------------------------------ --------------

      Cleaning Test Directory: Error.
      The server is unable to use the Delete operation.
      This operation is important for some Contribute features.
      Some anonymous account users have restricted use of the Delete operation.
      Check with your server administrator to ensure that you are authorized to delete files.
      Due to this failure, the application could not clean up the test folder.
      Please manually delete the folder "mm_diagnose" from the FTP path running this diagnostic test.

      -------------------------------- FTP log from the last operation -------------------------------
      > CWD /htdocs/tele/mm_diagnose
      < 530 User access denied.
      > CWD /htdocs/tele/mm_diagnose/
      < 530 User access denied.
      > CWD /htdocs/tele
      < 530 User access denied.
      > CWD /htdocs/tele/
      < 530 User access denied.
      > CWD /htdocs
      < 530 User access denied.
      > CWD /htdocs/
      < 530 User access denied.
      > CWD /
      < 530 User access denied.
      ------------------------------------------------------------------------------------------ --------------

      Any Ideas?

      Thanks
      Fran