1 Reply Latest reply on Oct 5, 2015 11:34 AM by scattar

    AE stuck on initialising media core after Win 10 update

    scattar Level 1

      So just installed Win 10, neither AE or Prem will boot.

       

      Quicktime is uninstalled.

      Both Windows Defender and the Firewall are turned off.

      Uninstalled and resintsalled everything made by Adobe and ran the cleaner tool.

       

      Any ideas?

        • 1. Re: AE stuck on initialising media core after Win 10 update
          scattar Level 1

          ExporterAVI. Deleting this fixes the problem. Prem would hang when loading this component so I moved it and hey presto, things works fine, The same goes for AE and Encoder.

           

          Can I make a suggestion that AE should list each component as it is loading them rather than just0 'Initializing Mediacore'? If I hadn't have tried booting Prem which does list each component, then I would still be wondering why it wasn't loading.

           

          I haven't used an AVI since around 2002 so it doesn't bother me not having it but I am rather puzzled at why this was causing the problem, especially after doing a clean install.