- Please go the Library Module, then go to the Preferences.
- Please go to the Performance Tab and uncheck the option for " Use Graphics Processor".
- Restart lightroom, and see if it crashes and let me know.
Please let us know if it helps.
I will give it a try.
Same problem. Crashes all the time without any warning... it has crashed 3 more times now!
Mine crashes every two minutes. It's unusable.
I also get a message saying Sync is turned off because this "appears to be a backup catalog which may not be compatible with LR Mobile". This isn't true at all.
Go to Preferences > General tab and disable the new Add Photos screen. That'll hopefully help.
I tried this. It didn't work for me.
I can rarely make it that far.
I rolled back to 6.1.1 for now. What should this new "Add Photos" screen do for me, and why would it cause a crash? I could try 6.2 again but not unless there's some sound reasoning behind why the Add Photos screen would cause a crash in 10.11. I know you're fairly well versed on Lightroom so maybe you have something you're aware of behind this, and not just a stab in the dark.
Could you please try as suggested by Victoria .
Yeah, it's not a stab in the dark. If you have time to spare on troubleshooting, it's worth a try - you may need to trash prefs first in order to stay open long enough to get to the prefs dialog. I'm not certain it's the only cause, but it's is a known trigger.
On the other hand, if you have real work to do, I'd stay on 6.1.1 for now.
Apparently Adobe has limited QA resources.
On a fresh El Capitan install:
Create new directory, LR crashes
Move a file to a directory, LR crashes
I'm sure some of the work arounds do actually work.
But this update should be pulled.
OK, I updated to 6.2, and it crashed _immediately_ on first launch. So I removed preferences, and disabling the "Add Photos" resolves the crash. So thank you!
I then noticed that full screen mode (at least, the 3-screen mode that was activated by the "F" key in LR 5 and earlier) was broken by this update. I get this logged to the console when I do it (probably another thread ;-):
10/5/15 1:50:51.388 PM Adobe Lightroom: Recursive load attempt for namespace: AgFullscreenPreview
10/5/15 1:50:51.391 PM Adobe Lightroom: (
0 CoreFoundation 0x00007fff97296bd2 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff8482e4fa objc_exception_throw + 48
2 CoreFoundation 0x00007fff97296b19 -[NSException raise] + 9
3 AgKernel 0x000000010e9e664f AgTransitQueue_enqueueToQueue + 3962
4 AgKernel 0x000000010e9ea2ca AgExceptions_setThrowHook + 230
5 AgKernel 0x000000010e9ce15e lua_gethalts + 523
6 AgKernel 0x000000010e9c6e29 lua_error + 9
7 AgKernel 0x000000010e9ce88f lua_gethalts + 2364
8 AgKernel 0x000000010e9dce83 luaopen_table + 7177
9 AgKernel 0x000000010e9ceb4d lua_gethalts + 3066
10 AgKernel 0x000000010e9c6b36 lua_call + 37
11 AgUI 0x000000010ea804cd willAutoChange + 34746
12 Foundation 0x00007fff86a5ca55 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 1049
13 Foundation 0x00007fff86b47926 _NSSetIntValueAndNotify + 265
14 Foundation 0x00007fff86a5ca55 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 1049
15 Foundation 0x00007fff86ac8027 _NSSetCharValueAndNotify + 268
16 Foundation 0x00007fff86aa97a4 -[NSObject(NSKeyValueCoding) setValue:forKey:] + 424
17 AppKit 0x00007fff919051d0 -[NSObjectController _setSingleValue:forKeyPath:] + 108
18 Foundation 0x00007fff86acc3a6 -[NSObject(NSKeyValueCoding) setValue:forKeyPath:] + 287
19 AppKit 0x00007fff915d3e4a -[NSBinder _setValue:forKeyPath:ofObject:mode:validateImmediately:raisesForNotApplicableKeys:error:] + 411
20 AppKit 0x00007fff915d3c58 -[NSBinder setValue:forBinding:error:] + 248
21 AppKit 0x00007fff91a7b38b -[NSValueBinder _applyObjectValue:forBinding:canRecoverFromErrors:handleErrors:typeOfAlert:discardEditing Callback:otherCallback:callbackContextInfo:didRunAlert:] + 220
22 AppKit 0x00007fff91a7b6d6 -[NSValueBinder applyDisplayedValueHandleErrors:typeOfAlert:canRecoverFromErrors:discardEditingCallback:o therCallback:callbackContextInfo:didRunAlert:error:] + 566
23 AppKit 0x00007fff915d350b -[NSValueBinder performAction:] + 294
24 AppKit 0x00007fff915d32db -[_NSBindingAdaptor _objectDidTriggerAction:bindingAdaptor:] + 131
25 AppKit 0x00007fff9153b625 -[NSMenuItem _corePerformAction] + 458
26 AppKit 0x00007fff9153b30b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
27 libsystem_trace.dylib 0x00007fff859f1082 _os_activity_initiate + 75
28 AppKit 0x00007fff9153a1f9 -[NSMenu performKeyEquivalent:] + 357
29 AgUI 0x000000010ea3362e AgMenu_load + 758
30 AppKit 0x00007fff915393a0 -[NSApplication _handleKeyEquivalent:] + 920
31 AppKit 0x00007fff91588226 -[NSWindow keyDown:] + 83
32 AppKit 0x00007fff9145b734 forwardMethod + 126
33 AppKit 0x00007fff9145b734 forwardMethod + 126
34 AgUI 0x000000010ea7df82 willAutoChange + 25199
35 AppKit 0x00007fff9145b734 forwardMethod + 126
36 Adobe Lightroom 0x000000010e9aaf78 AgLicenseController_init + 6798
37 AppKit 0x00007fff9145b734 forwardMethod + 126
38 AppKit 0x00007fff9145b734 forwardMethod + 126
39 AgUI 0x000000010ea79a30 willAutoChange + 7453
40 AppKit 0x00007fff9145b734 forwardMethod + 126
41 AgUI 0x000000010ea3fe06 reorderChildWindows + 28670
42 AgUI 0x000000010ea42872 reorderChildWindows + 39530
43 AppKit 0x00007fff9145b734 forwardMethod + 126
44 AppKit 0x00007fff9145b734 forwardMethod + 126
45 AppKit 0x00007fff9145b734 forwardMethod + 126
46 AppKit 0x00007fff9145b734 forwardMethod + 126
47 AppKit 0x00007fff9145b734 forwardMethod + 126
48 AppKit 0x00007fff9145b734 forwardMethod + 126
49 AgUI 0x000000010ea3fe06 reorderChildWindows + 28670
50 AppKit 0x00007fff91a99b79 -[NSWindow _reallySendEvent:isDelayedEvent:] + 2108
51 AppKit 0x00007fff914deb8d -[NSWindow sendEvent:] + 517
52 AppKit 0x00007fff9145f259 -[NSApplication sendEvent:] + 4382
53 AgUI 0x000000010ea8df9e AgColorUtils_sampleScreen_L + 6388
54 AppKit 0x00007fff912c5d9a -[NSApplication run] + 796
55 AppKit 0x00007fff9128efbe NSApplicationMain + 1176
56 Adobe Lightroom 0x000000010e9a59a9 main + 953
57 libdyld.dylib 0x00007fff896145ad start + 1
Same problem with Lightroom 15.2 crashing every minute or two with OSX 10.11. I did disable the AMD Graphics Processor in my Mac Pro - 2009. That seems to have stopped the crashing. Now I just don't have a graphics processor. Please advise when you get a fix for that as I really need the Graphics Processor for Adobe Premier.
You shouldn't need to disable it everywhere, just in the LR Prefs > Performance tab.
You might also find you can leave it enabled, but uncheck the Show Add Photos screen checkbox in LR Prefs > General tab.
Same Problem, my Lightroom 15.2 on OS X 10.11 crashes every 30-60 seconds. This is VERY bad if you have to work with that program (which is expensive and supposed to be working in a professional way!!)
FYI. Turning off the "add photos" thing did not work for me. I still can't make it more than a can't make it more than a few minutes without crashing.
After turning off the "add photos" screen, do you have to restart LR for the potential fix to take effect?
Yes, you need to restart Lightroom once so that the changes can be affected.
Turning off the "add photos" seems to have worked for me. I need to try and import again, as that is where I was getting most crashes.
Ok in that case, this does seem to have fixed the problem.
What exactly did the "add photos" thing do anyway?
It is to show the import window with the Drives and Folders.
Ok.... so if I've disabled that then how do I import photos now? I feel like I must be missing something because that seems like such an integral feature, I can't think why there would even be an option to disable it?
You will be able to import images in Lightroom, however the import window will be a little different
In the main Import dialog that shows up, you may need to click the top left corner and the gear icon in the top right corner in order to see the side panels.
Lr CC 2015.02 crashes on open I see no splash screen all I see is the Adobe Error Reporting window .5 seconds after clicking on app. -
2013 MBP - El Capitan - 16Gb ram - SSD
my apology for my bad english.
I have the same problem with CC 15.2.1 lighroom is unusable.
on my 2012 MBP yosemite
before the update ligtroom works fine. after it's a really nightmare.
Please Adobe fixe this problem quickly