1 person found this helpful
Hardware malfunctions are what cause the computer to shut down.
One possibility is corrupted memory chips. Another possibility is that a fan has malfunctioned and is causing the CPU to overheat. Of course, there are other possibliities, you need to check all of your hardware to make sure it is working properly.
I have Lightroom CC and Windows 10. I apologize, I had typed the whole
spiel and then lost it on my mobile device when I had to create a username.
I replaced the power supply and video card and still have this problem.
Event viewer shows kernel 41 Power (63) Critical error. It shows a
Lightroom error when I get the PC started up and into Lightroom again, it
says something about it's previews record and that it will try to fix it
when it starts again and then shuts down.
On Mon, Oct 5, 2015 at 3:57 PM, Tanuj Sandal <email@example.com>
Okay, so you'd need to provide the complete unedited word-for-word error message, telling us it says "something about" is relatively unhelpful ... however ... 99.999% of computer crashes are hardware related. If you replaced the power supply and video card, there are still many other pieces of hardware (including two I specifically mentioned) that you need to check.
Could you please create an Admin Account in Windows 10 and then try and see if LR works.
How to create a Admin Account in Windows 10 : http://mintzinfotech.com/index.php/blog/how-to-create-an-administrator-account-in-windows- 10
I used Prime 95 to test the ram and it failed with all four and failed with each pair separately, i'm going to try one stick at a time next. The fans are all operational. I think the error message is just secondary, because it shut down while it was generating previews.
I am using an admin account. I think it must be hardware related and either the ram or the cpu or the architecture that Prime 95 stresses. I will report back after testing further.
All individual ram sticks failed, so I used he monitor to check the Temps and it seems to shut down at around 75 degrees Celsius. I think it is just insufficient cooling for the processor, I'll get a better cooler and confirm unless you have any other suggestions.
Thermaltake water 3.0 AIO Cooler and I can pass all 3 types of prime95 torture tests. The stock cooler hindered by a little dust on it can't handle the heat put out by the FX8350 at full utilization. I'm just surprised I never stressed it that much from the time I built it, back in 2013 probably because I rarely play games. Thanks to @dj_paige for the correct answer.