11 Replies Latest reply on Jan 9, 2019 1:50 PM by ryanj29547084

    Website unable to access microphone

    DingoOfIssy Level 1
      • Windows 10
      • Firefox 41.0.1 and/or Internet Explorer 11.0.10240.16431
      • Flash 19.0.0.185

       

      Hello all,

       

      I'd like to start off by saying this was NOT a problem when I had Windows 8.  The microphone functionality was fine.

       

      I am currently in a class that uses a site called VHL Central to do homework online, and one of my assignments requires a microphone.  I have allowed access in the Flash GUI that pops up when requested, modified the exceptions in the Flash Player Settings on my computer, used the internet-based Global settings, and re-installed the Flash plug-in, but the site still reports that I need to allow it to use the microphone in my Flash settings.  I contacted VHL support, and was told that the problem seems to be that Flash is not retaining the settings for the site.  I have tried this in both Internet explorer and FireFox.

       

      I've included a screenshot that people may find useful.

       

      The problem started with the website https://m3a.vhlcentral.com/

      but occurs with any site using flash to access my microphone or camera.

       

      A direct link (which I doubt anyone will be able to access without paying the tuition for the class) to the Flash-enabled page that is requesting use of my microphone is: https://m3a.vhlcentral.com/sections/366978/activities/20074

       

      Thanks for reading!

       

      Dingo

       

      VHLAllow.jpg