Please follow the below steps and let me know if this helps.
> Launch Lightroom CC 2015.2
> Click on Lightroom > Preferences (In Mac)
Edit > Preferences (In Windows)
> Navigate to Performance Tab
> Uncheck the option Use Graphics Processor
> Restart Lightroom and check for the issue
Thanks. I did this and it didn't help at all. In fact I made the change, rebooted, and reopened. I then opened preferences to make sure the setting had actually changed and while clicking on the tabs it froze up. It finally came back to life. But, it locks up after doing anything.
Retina, 15-inch, Late 2013
Processor 2.6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 750M 2048 MB
Software OS X 10.9.5
Please follow the below steps :
- Quit Lightroom.
- Navigate to the preferences file:
- Mac OS: /Users/[user name]/Library/Preferences/com.adobe.Lightroom6.plist
- Rename the file com.adobe.Lightroom6.plist to old.com.adobe.Lightroom6.plist
- Restart the Lightroom and check for the issue.
Let me know if this helps.
Thanks! I went to the location that you said and I don't have a com.adobe.Lightroom5.plist file. I searched the entire computer for that file name and the one you said to change it to. I couldn't find either one.
Renaming the plist file worked for me.
Turning off the Graphics processor did not work for me.
Running El Capitan 10.11.1 Beta on an iMac 27inch3.4 GHz Intel Core i5 with NVIDIA GeForce GTX 780M 4096 MB
32 Gb of ram
Please follow the below steps.
> Open Finder
> Click on Go > Go to folder
> Type in ~/Library/Preferences/
> Rename the file com.adobe.Lightroom6.plist to old.com.adobe.Lightroom6.plist
> Restart the Lightroom and check for the issue.
Hope this helps
Thanks for the detailed instructions! I found the file. But, before I do this I have a question. My regular version of LR5 works fine right now. I am using the same catalog that I use in LR5 as the one I'm using in LR CC 6.2. By renaming this file, will it mess with my ability to use LR5 with this catalog in case the fix doesn't work?
What I'm trying to say is, I'm using LR 5 as my backup plan right now. I don't want to ruin my backup plan. Thanks!
Mrinmay Majhi is the .plist just a file where lightroom keeps my preferences? If so, that would have no affect on using LR5 would it? I'm just trying to learn what I'm doing before just doing it. :-) Thanks
I am sorry for the inconvenience
The preference file for Lightroom CC is com.adobe.Lightroom6.plist
Please go ahead and rename the file.
Ok. I went and renamed the file. I restarted LR and it does the same thing. I restarted the entire computer and it does the same thing.
If I click on an adjustment in the develop mode. It takes a second for the adjustment to happen, and then the slider doesn't move. If you do more than a couple adjustments in a row, it locks up completely. If I click on a photo to zoom into it, like 1:1, it totally locks up until I switch to another photo or something.
The preference file for Lightroom CC is com.adobe.Lightroom6.plist Please go ahead and rename the file.
These instructions are out of date and won't work (you need to exit LR first, and then you need to restart your computer). Further, in CC 2015 / 6, there is a keyboard shortcut for resetting preferences. See this article: Resetting the lightroom preferences file - updated - Lightroom Forums
Brewyets, please retry following those instructions.
Mrinmay, your fellow staff members continue to post these out of date instructions (probably because the Help article is out of date: Adobe Photoshop Lightroom Help | Setting preferences for working in Lightroom). Please educate your colleagues about the proper procedure. The article linked above is the most authoritative and helpful reference.
Brewyets, if resetting the preferences doesn't help, you can revert back to CC 2015.1.1 / 6.1.1: How do I roll back to Lightroom 2015.1.1 or Lightroom 6.1.1?. I had to revert back after trying the troubleshooting steps (disable Show Add Photos Screen, disabling GPU, resetting preferences) because my Library grid view became unusably sluggish. Many, many people have reverted.
johnrellis Thanks for the info. But, I probably opted into LR CC at the worst possible time....the day after this update. I didn't know. It was like walking into an elevator after someone pass some bad gas.... LOL!!!!! I can't roll the updates back as far as I know, since my first download was 6.2. Or, am I thinking correctly?? Thanks for chiming in here. I really appreciate it.
LR has always just worked for me. Like rock solid. So, I trust them. This is shaking my confidence. I hope they get it figured out soon and put out another release.
Yes, you should be able to uninstall CC 2015.2 and install CC 2015.1.1, as described in that article.