6 Replies Latest reply on Oct 7, 2015 9:52 AM by sjf3000

    Lightroom will not import old AVIs. Workaround?


      GSpot analysis of AVI says that this file was

      1. encoded with Video CODEC is H.264/MPEG-4 AVC and Audio CODEC is ADPCM, and

      2. both CODECs are installed on my system.


      The AVI plays perfectly with Windows Media Player on Windows 7 SP1 and with the latest release of VLC.

      However, Lightroom fails to import the file with error message ("format unsupported or file damaged").

      Is there some fix or file conversion or something I can do to get Lightroom to work with the file or some converted version of the file that preserves its quality (both audio and video)?