3 Replies Latest reply on Oct 7, 2015 3:33 PM by anemos50

    Pre El 13, Serial Num used by Maximum ???


      I bought Pre El 13 October 2014. I installed it on my PC, (Win7). I had some problems with my PC and had to reformat my HD's. I re-installed the Pre-El 13 but can't open the app. A screen comes up with the information that " The serial number is already in use by the maximum allowed computers".  I have use it only on my PC. What can I do ?? any help please ?????