2 Replies Latest reply on Oct 7, 2015 1:18 PM by NHArtist

    What is Error Code DW021? Lightroom fails to install.

    NHArtist

      Am trying to install LR but it fails.  I am running Win 7, SP1 with 10 MG ram. My error code is:

       

      ERROR: DW021: Payload {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} Photoshop Adobe Lightroom 6.0.0.0 of version: 8.0.0.13 is not supported by this version: 7.0.0.108 of RIBS

       

      ERROR: DW021: Unsupported payload versions included