5 Replies Latest reply on Apr 4, 2016 8:44 PM by justink49996074

    Lightroom 6 fails to play videos that work in Lightroom 5


      I just upgraded to Lightroom 6, and I've found that a number of videos which worked fine (and still work fine) in Lightroom 5 fail to play in Lightroom 6 (latest update, 6.2, as of 10/06/2015).


      In Lightroom 6, they look like: http://screencast.com/t/TgrPsP123aY5

      Clicking the "exclamation point" yields: http://screencast.com/t/3FZ7ThAyb8

      Double-clicking one of them & trying to play messes up the rendering of that whole pane: http://screencast.com/t/Y3QGvnglmuL

      These particular videos are mp4's that came out of an old HTC cellphone.  Here's some codec information from GSpot: http://screencast.com/t/7siAUnYia7R


      How can I get Lightroom 6 to work properly, like the older Lightroom 5?