1 Reply Latest reply on Oct 7, 2015 11:03 PM by Rajashree Bhattacharya

    appears Unable to create the Creative Cloud Files folder at ...

    sergio danielf67103747

      im trying to sing my phone adove shape libraries to above illustrator, but when y try to a put muy flies option in creative cloud appears this message " Unable to create the Creative Cloud Files folder at /Users/FonsecaMartinez/Creative Cloud Files.", i have tried everything but nothing of these options function:

       

      - Check the location and permissions and then click "Retry"

      - Restore to the default folder location from the online backup by clicking "Restore"