1 Reply Latest reply on Oct 8, 2015 12:42 AM by Mohit Goyal

    Lightroom 6 upgrade not installing



      OK I’ve just purchased the Lightroom 6 upgrade to my old Lightroom 3.   I have a legitimate copy of Lightroom 3

      (with true, correct and working Serial #) installed on an old computer that’s not being used anymore,

      I’ve tried to register the Lightroom 3 Serial # on-line with Adobe on-line but it’s not being accepted.  


      So now my Lightroom 6 upgrade will not at the end of the month, any suggestions?


        • 1. Re: Lightroom 6 upgrade not installing
          Mohit Goyal Adobe Employee (Admin)

          Hi Mechtilde,


          Use the below link to install Adobe Lightroom 6.



          Download Photoshop Lightroom

          Please download the setup file according to the Operation System.


          Once its downloaded, install the application and on the Activation Screen it will ask for serial number, enter the serial # for Lightroom 6 and then it will ask for the serial # for the base product.

          Select the base Product as Lightroom 3 from the Drop down list and enter the serial # and Activate it.


          Let us know if it helps.