0 Replies Latest reply on Oct 8, 2015 8:23 AM by Zeusz7

    after effects warning: Unknown exception


      I have a recent problem which I couldn't start my After effects, got After effects warning: Unknown exception.

      I googled it and saw my say just delete the AE caches and preference in users/adobe/library/preferences , But I don't have that folder there are no library and preference. Some show to delete it inside when running AE, but I couldn't even start it. I reinstalled like 10 times whether delete it manually right at the folder, via control panel,uninstall/remove program, run C Cleaner, WinDirStat  while I can open and run Photoshop, illus, Flash, and others regularly.