1 Reply Latest reply on Oct 8, 2015 2:43 PM by Sue Garibaldi

    adobe shape app crashes when i try to open up library

    avaray

      I used the 30 day trial for adobe illustrator while also using the iphone app Adobe shape. My trial expired a few weeks ago. Now when i go to open up the app to look at the digitized photos i took on my phone in the library of the app, it always exits out and crashes. I am not sure if it is because my trial expired, if it's an issue with my phone or the app itself. I updated everything, signed out/signed back in, and restarted my phone. I am planning on purchasing illustrator (monthly) but i am curious if anyone knows why this is happening and how i can fix it. thanks