Please Refer this link to Find your Adobe product serial number quickly
You have bought the Product as an Upgrade from Previous version ,that's why Lightroom requires the orignal Serial number
Hello there !
Many thanks for the information which really helped, except that LR insists of having the previous serial number which does not exist as on the one and only invoice I have of this version the printed serial number is the one I use which is the first one I ever had. I have already spent more then an hour trying to sort this oust and will have go on looking for a snag.
Sad that one can no longer simply ask some one over the phone like one used to. We have dug our grave a bit too soon.
Still thanks to you I am bit closer to my LR4, thanks again.
Hi, you are surely right. Unfortunately this happened a long time ago and I no longer have any docs concerning the first order I made. I spent a good couple (3) of hours trying to obtain info from Adobe as they found the version of LR4 I now have very quickly, but I never got on to the right department, even though they do tell me that every license is registered and available so sad to say I will have to accept the fact that I have lost the catalog point blank. Luckily I backed up the photos where I can recooperate them and start from scratch again.
Whatever, I do thank you for your help, I much appreciate.