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I have a standalone licence for Lightroom 6.1.1 and thought there was an update for this but when I loaded it I found it was CC lightroom. Now I am in a 30 day plan trial for CC and cannot remove this. I have downloaded 6.0 but can only use this when signed in to the trial period and cannot upgrade to 6.1.1. Help please to get back to 65.1.1 and no CC plan.
uninstall all your cc files including the cc desktop app if you have no cc programs and clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems
then install your lr 6 and update it, or install the 6.1.1 version directly:
Downloadable installation files available:
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uninstall all your cc files including the cc desktop app if you have no cc programs and clean per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems
then install your lr 6 and update it, or install the 6.1.1 version directly:
Downloadable installation files available:
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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Thanks will try this.
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you're welcome.
(p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)
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I have LR 6.0 running and when I press update, I get an Adobe Lightroom and CCLR update of 209Mb which states it is for both programmes, but this is what caused the problem to begin with as updating resulted in CC LR. I cannot get 6.1.1 back. I feel Adobe has made it very difficult to go any way other than there CC route. Any suggestions? gratefully received. Clive
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If you are trying to activate the installed LR app using serial number, you can remove Lightroom Reg and Cookie file and then when you launch Lightroom app it will prompt option to enter serial number .
Windows or Mac ?
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You may follow steps mentioned in below link to activate LR :
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Thanks. I have a Mac running EL Capitan. Went through the process of deleting all LR support files, but LR just came up with no request for serial number and the update screen is the same - will just take me into CC. I think Adobe have fixed it!
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use the lr 6.1.1 link in my message 1 after cleaning.
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Your a genius. Thanks. 6.1.1 back in business.
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you're welcome.
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I followed the instructions and after installing the 6.1.1 from the link and still have the CC version. Help.
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did you use the cleaner?
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Yes, I did. I specified clean all
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I tried again and this is the log file.
[Thu Oct 22 09:31:43 2015] ---------------------------------------------------------
[Thu Oct 22 09:31:43 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Thu Oct 22 09:31:43 2015] ---------------------------------------------------------
[Thu Oct 22 09:31:43 2015] Win OS Version: 6.2
[Thu Oct 22 09:31:43 2015] Cleaner Tool version : 2.0.0.0
[Thu Oct 22 09:31:43 2015] Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Thu Oct 22 09:31:43 2015] [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
[Thu Oct 22 09:31:43 2015] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Thu Oct 22 09:31:43 2015] [AdobeCommon] : C:\Program Files (x86)\Common Files\Adobe
[Thu Oct 22 09:31:43 2015] [AdobeCommon_x64] : C:\Program Files\Common Files\Adobe
[Thu Oct 22 09:31:43 2015] [UserRoamingAppData] : C:\Users\Ken\AppData\Roaming
[Thu Oct 22 09:31:43 2015] [UserLocalAppData] : C:\Users\Ken\AppData\Local
[Thu Oct 22 09:31:43 2015] [StartMenu] : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Thu Oct 22 09:31:43 2015] [System32Folder] : C:\WINDOWS\system32
[Thu Oct 22 09:31:43 2015] [SharedApplicationData] : C:\ProgramData
[Thu Oct 22 09:31:50 2015] Language selected: English
[Thu Oct 22 09:31:50 2015] Displaying the Adobe End User License Agreement
License agreement
By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); you agree to the following terms and conditions. If you do not agree with such terms and conditions; do not use the software. The terms of an end user license agreement accompanying a particular software file upon installation or download of the software shall supersede the terms presented below.
The export and re-export of Adobe software products are controlled by the United States Export Administration Regulations and such software may not be exported or re-exported to Cuba; Iran; Iraq; Libya; North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Adobe software may not be distributed to persons on the Table of Denial Orders; the Entity List; or the List of Specially Designated Nationals.
By downloading or using an Adobe software product you are certifying that you are not a national of Cuba; Iran; Iraq; Libya; North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the Entity List; or the List of Specially Designated Nationals.
If the software is designed for use with an application software product (the "Host Application") published by Adobe; Adobe grants you a non-exclusive license to use such software with the Host Application only; provided you possess a valid license from Adobe for the Host Application. Except as set forth below; such software is licensed to you subject to the terms and conditions of the End User License Agreement from Adobe governing your use of the Host Application.
DISCLAIMER OF WARRANTIES: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND. ADOBE DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; MERCHANTABILITY; MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties; so the above limitations may not apply to you.
LIMIT OF LIABILITY: IN NO EVENT WILL ADOBE BE LIABLE TO YOU FOR ANY LOSS OF USE; INTERRUPTION OF BUSINESS; OR ANY DIRECT; INDIRECT; SPECIAL; INCIDENTAL; OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT; TORT (INCLUDING NEGLIGENCE); STRICT PRODUCT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; so the above limitation or exclusion may not apply to you.
[Thu Oct 22 09:31:50 2015] Please enter (y) for Yes or (n) for No. ... >>
[Thu Oct 22 09:31:55 2015] Choose from one of the following options to clean up :
[Thu Oct 22 09:31:55 2015] 1. All
[Thu Oct 22 09:31:55 2015] 2. Adobe Flash Player 10.2
[Thu Oct 22 09:31:55 2015] 3. Creative Cloud 2015 , Creative Cloud 2014 , Creative Cloud & CS6 Products
[Thu Oct 22 09:31:55 2015] 4. Creative Cloud 2015 only
[Thu Oct 22 09:31:55 2015] 5. Creative Cloud 2014 only
[Thu Oct 22 09:31:55 2015] 6. Creative Cloud only
[Thu Oct 22 09:31:55 2015] 7. CS6 only
[Thu Oct 22 09:31:55 2015] 8. CS5-CS5.5-CS6
[Thu Oct 22 09:31:55 2015] 9. CS5-CS5.5
[Thu Oct 22 09:31:55 2015] 10. CS3, CS4
[Thu Oct 22 09:31:55 2015] 11. Adobe Id credentials
[Thu Oct 22 09:31:55 2015] 12. Fix Host File
[Thu Oct 22 09:31:55 2015] 13. Quit
[Thu Oct 22 09:31:55 2015] Choice 😆
[Thu Oct 22 09:33:43 2015] User selected: All
[Thu Oct 22 09:33:43 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db
[Thu Oct 22 09:33:43 2015] HD database session invalid
[Thu Oct 22 09:33:43 2015] List of products installed on this machine
[Thu Oct 22 09:33:43 2015] Listing products for cleanup:
[Thu Oct 22 09:33:43 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Thu Oct 22 09:33:59 2015] Are you sure you want to clean all the listed products and associated files?
[Thu Oct 22 09:33:59 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Thu Oct 22 09:34:08 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Thu Oct 22 09:34:08 2015] :: Cleaning-up left over inventories ::
[Thu Oct 22 09:34:08 2015] Inventory: 'uninstallts', Type: RIBS, Action: Delete
[Thu Oct 22 09:34:08 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Thu Oct 22 09:34:08 2015] ::Start:: Removing AUM contents
[Thu Oct 22 09:34:08 2015] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Thu Oct 22 09:34:08 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Oct 22 09:34:08 2015] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Thu Oct 22 09:34:08 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Oct 22 09:34:08 2015] Deleting scheduled task : AdobeAAMUpdater-1.0-INSPIRON17-Ken
[Thu Oct 22 09:34:08 2015] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-INSPIRON17-Ken" /F
[Thu Oct 22 09:34:09 2015] SUCCESS: The scheduled task "AdobeAAMUpdater-1.0-INSPIRON17-Ken" was successfully deleted.
[Thu Oct 22 09:34:09 2015] Deleting scheduled task : AdobeUpdater Task-INSPIRON17-Ken
[Thu Oct 22 09:34:09 2015] Executing command: schtasks /delete /TN "AdobeUpdater Task-INSPIRON17-Ken" /F
[Thu Oct 22 09:34:09 2015] SUCCESS: The scheduled task "AdobeUpdater Task-INSPIRON17-Ken" was successfully deleted.
[Thu Oct 22 09:34:09 2015] ::Finish:: Removing AUM contents
[Thu Oct 22 09:34:09 2015] ::Start:: Removing OOBE
[Thu Oct 22 09:34:09 2015] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Thu Oct 22 09:34:10 2015] INFO: No tasks running with the specified criteria.
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager':
[Thu Oct 22 09:34:10 2015] ::Finish:: Removing OOBE
[Thu Oct 22 09:34:10 2015] Removing content of Product : CS5Installer, Version : CS5
[Thu Oct 22 09:34:11 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Oct 22 09:34:11 2015] File does not exist: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Oct 22 09:34:11 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:11 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
[Thu Oct 22 09:34:11 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:11 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
[Thu Oct 22 09:34:11 2015] LOG FILE SAVED TO: C:\Users\Ken\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Thu Oct 22 09:34:11 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Thu Oct 22 09:34:11 2015]
[Thu Oct 22 09:34:11 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Thu Oct 22 09:33:43 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/OOBE':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager':
[Thu Oct 22 09:34:10 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:10 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/AdobeApplicationManager':
[Thu Oct 22 09:34:11 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:11 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
[Thu Oct 22 09:34:11 2015] Warning: Failed to remove file,folder trying again
[Thu Oct 22 09:34:11 2015] Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
[Thu Oct 22 09:34:11 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Oct 22 09:34:11 2015] ---------------------------------------------------------
[Thu Oct 22 09:34:11 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Thu Oct 22 09:34:11 2015] ---------------------------------------------------------
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run the cleaner again.
restart your computer.
rename your log file so you see if a new one is generated.
clear your temp and tmp folders.
when you install, right click the exe and click 'run as administrator'.
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That did it. Thanks!
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you're welcome.