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"m trying to install adobe premiere pro cc on windows 10. While I was downloading Media encoder CC I got a problem.

New Here ,
Oct 09, 2015 Oct 09, 2015

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I'm trying to install adobe premiere pro cc on windows 10. While I was downloading Media encoder CC I encountered a problem.
See the information below.

Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Stefan\AppData\Local\Temp\{F95021AE-5F8E-499F-B033-EACC021F5B2D}\AdobeMediaEncoder_9_LS20\Adobe Media Encoder CC 2015\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com  ------------------------------------------------------------------------------------- 

Since Windows 10 update I haven't been able to use the program anymore. Right now I'm using a new computer on which there haven't been an Adobe Premiere Pro CC program before. I was hoping that would work, but it doenst.

Can please someone help me out??

I did everything the expert told me before (delete ALL adobe programs, run the fix tool and install again). It didn't work.

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Adobe Employee ,
Oct 09, 2015 Oct 09, 2015

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New Here ,
Oct 09, 2015 Oct 09, 2015

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Step one of the possible solutions doesn't even work...

I can't repair any of the Microsoft Visuals

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Adobe Employee ,
Oct 09, 2015 Oct 09, 2015

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1. Please try to uninstall Microsoft Visual C++ 2012 Redistributable Package (x86) and  Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download... and install it.

2. Clear %temp% folder and reinstall Adobe application.

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Adobe Employee ,
Oct 13, 2015 Oct 13, 2015

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