2 Replies Latest reply on Oct 9, 2015 9:06 AM by A.T. Romano

    when installing the program on a different computer the following message comes up: Oops! This code has already been redeemed using a different Adobe ID. which is not true since i am using the same ID. If I use the serial number i obtained when I installe

    davidg27634498

      when installing the program on a different computer the following message comes up: Oops! This code has already been redeemed using a different Adobe ID. which is not true since i am using the same ID. If I use the serial number i obtained when I installed it in the previous computer the following error appears:  the serial number is not valid for adobe premiere elements 13