1 Reply Latest reply on Oct 9, 2015 2:07 PM by John T Smith

    Getting emails about billing failures.


      I recently had to cancel my CC subscription and start a new one to switch from paying with PayPal to paying with a credit card. My bank account statements show that my payments have been processed just fine, but I continue to get emails saying that I have billing failures, the most recent of which is threatening to cancel my membership. Are these being sent because of the old subscription? And, if so, why is it continuing to try and bill me after I was told that it was closed (it is listed as "expired" in my management panel)? Any help would be greatly appreciated.