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3 Replies Latest reply on Oct 9, 2015 9:24 PM by Akash Sharma

LR 5.4 - 5.7 on MacMini running Yosemite 10.10.5, 8 gig of memory, registered as upgrade from LR 1. he men line has nearly every item grayed out. A window opens saying that an unregistered exception exists. How does one fix this problem?

j. fraserm12888700 Oct 9, 2015 5:23 PM

LR 5.4 - 5.7 on MacMini running Yosemite 10.10.5, 8 gig of memory, registered as upgrade from LR 1.

After opening the menu line has nearly every item grayed out.

Clicking on any available item opens a window saying that an unregistered exception exists.

The program is totally useless.

How does one fix this problem?

Thanks for your help.

JFM

1. Re: LR 5.4 - 5.7 on MacMini running Yosemite 10.10.5, 8 gig of memory, registered as upgrade from LR 1. he men line has nearly every item grayed out. A window opens saying that an unregistered exception exists. How does one fix this problem?

Akash Sharma Oct 9, 2015 5:42 PM (in response to j. fraserm12888700)

Hi jfraserm

Please post Exact Error message that you get.Also include a Screenshot of the same

Regards
~Akash
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2. Re: LR 5.4 - 5.7 on MacMini running Yosemite 10.10.5, 8 gig of memory, registered as upgrade from LR 1. he men line has nearly every item grayed out. A window opens saying that an unregistered exception exists. How does one fix this problem?

j. fraserm12888700 Oct 9, 2015 8:17 PM (in response to Akash Sharma)

Hi Akash,
Here's the screen shot.
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3. Re: LR 5.4 - 5.7 on MacMini running Yosemite 10.10.5, 8 gig of memory, registered as upgrade from LR 1. he men line has nearly every item grayed out. A window opens saying that an unregistered exception exists. How does one fix this problem?

Akash Sharma Oct 9, 2015 9:24 PM (in response to j. fraserm12888700)

Click on Show details and post the crash report here

~Akash
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