3 Replies Latest reply on Oct 9, 2015 9:35 PM by lauraadobe40

    How do I import files to lightroom - 'files cannot be read' help!




      tried a few forums.  Am operating latest ligthroom and os 10.10.5.  Since I have installed lightroom from creative cloud I have not been able to import files.  I can preview files.  Files successfully imported on old version of lightroom but cannot even open them on new lightroom.


      So far have tried:

      uninstalling and re-inistalling

      fixing preferences so they are all set to read and write - library, creative cloud, lightroom

      importing via other means (but my technical skills might be lacking here).


      Would appreciate any help