I've tried all that. The Photos app has no issues detecting the phone and the photos.
I'm still having the same issue on Lightroom
Not really applicable for me. I can see the images on the Import window, just having issues with the import.
Now I get an error message that says "The files cannot be imported because they could not be read".
The phone permissions is already set to allow my Mac to access the photos.
Make sure the destination panel on the right of the import dialog is open. If not twirl it open and ensure the destination folder has read & write permissions.
I don't think it is a destination folder issue. I have no issues importing to the same destination folder from other sources.
"The files cannot be imported because they could not be read".
- This means either Lightroom cannot read the files from your iPhone or your Destination is invalid (you do not have Read/Write permissions)
As 99jon said Make sure the Destination panel is expanded
- You could copy few pictures from your iPhone to Desktop and then try to import them into Lightroom.
- Also reset Lightroom Preferences .Refer Resetting Preferences in Lightroom CC/6 | Lightroom Blog
Let us know if that helps
I am having the exact same problem.
Lightroom will not import any photo's from my iPhone 6s.
The photo's on my phone are showing in the import window, and the import to folder is selected in the Destination panel. I am able to write to this folder in Finder.
Apple Photo's is able to import photo's from the same phone on the same Mac.
The attempted import takes Lightroom a VERY LONG time, even if only trying 3 photo's, and during this time no thumbnails are shown.
Eventually a pop-up dialogue box appears with this message:
"The following files were not imported because they could not be read."
I am running OSX El Capitan, that is fully updated. My Mac is a Retina 5K 27 inch late 2014.
Same problem here as well.
LR5 will not import iPhone 6s photos.
Same symptoms as Conan Butcher.
The odd part is that it worked fine through November 1st, 2015.
I have the same problem in LR 6.1, Mac Pro (late 2013), iPhone 6s Plus. Photos appear in the import panel but won't copy. I have the same 'could not be read' message. This NEVER happened before over many generations of iPhones, Macs and installations of Lightroom.
I am having the same problem. Cannot import into Lightroom 6.1 or 6.3 from my iPhone 6s plus,, even with the new live view format turned off. At first I blamed this on the very buggy El Capitan OS update but that's not it. I can easily import with my wife's iPhone 5 into both LR 6.1 and 6.3 on either of my machines. However, the new iPhone 6s plus file format is apparently not compatible with LR. Not sure if there is a fix out there... may have to wait until this file format is liked by Adobe Lightroom.
Just found this explanation on Adobe thread:
An annoying little thing that Apple added without explicitly tell us upfront... I use lightroom on a daily base and suddenly got all those messages that AAE files were not imported from iphone. If they told us I for certain did not hear it...
Lucky enough I had the bright idea to go look on google for AAE and found this thread...
So I know now that the AAE files are not of life importance as they are just side files containing edits made on phone. I can do the edits again if I need them.
Explanation is that it would make the workflow easier... It doesn't... It brings more work. You have to re-edit if you want the exact file as on phone.
These are all minor peeves, my main peeve is that you first have to panic and run into troubles and question marks, without a word upfront from apple... If I did not see it I bet there are many more people out there who did not see it neither...
A work around is to import them in Image Capture, software included in every mac, but that one is adding several steps to a normal workflow. You have to import and then import again from desktop (or wherever you put the folder with the imports via Image Capture) into Lightroom...
A bit of a nuisance. Anyway, I am glad I found this thread and now know what to do...
Yeah, I've been using the same work around. Strangely, I have to quit Lightroom or the phone ejects mid transfer and Image Capture hangs.
Hello, Adobe, you need to make Lightroom happy to ingest .aae PLEASE!!!!!!
I have the same issue with my iPhone 6s Plus and Lightroom 2015.6. Lightroom sees the iPhone, but just hangs and will not display images to import.
I have this same problem. I'm running windows 10...iPhone connects, Lightroom sees it and all it does keeps trying to access the photos (spinning action icon). I Can't import photos any more from my iPhone.