0 Replies Latest reply on Oct 11, 2015 7:15 AM by robs26869288

    Problem updating apps from creative cloud

    robs26869288 Level 1

      I have installed the creative cloud app on my desktop, and from there I installed photoshop cc 2015 and lightroom cc 2015.Both programs were only downloaded for 85%, but when I had my computer (windows 7) shut down and restarted, they were both indicated as being up to date. But after checking it apears that the versions are 2015.0.0 and 6.1, that is not up to date because there are newer versions. I tried several solutions like delete the opm.db file and/or the obee map, to run the adobe cleaner tool, to reinstall the creative cloud app, etc. Also the possibility to sign out from the creative cloud is not possible, or it is greyed out, or you can click on it but nothing happens. Anyone a clue for a solution?