0 Replies Latest reply on Oct 11, 2015 7:47 AM by Melbloss

    Unable to file bug report and "Cached preview needs 2 or more frames to playback" - error

    Melbloss Level 1

      I want to file a bug report (I have cc) but when I log in and go to the bug report site, I only get Acrobat, air and some other free products to choose from, rather than After Effects (which is the application I am having trouble with: I keep getting the infamous message: Cached preview needs 2 or more frames to playback (see, e.g. https://forums.creativecow.net/thread/2/1063407)). It would be great if Adobe could assist. Thanks