6 Replies Latest reply on Oct 14, 2015 4:32 AM by Sheena Kaul

    Unexpected monthly payment

    zofiak12952635

      Hello,

       

      Within last two month I have noticed on my bank statement that there is a fee of Ł8.57 described as ADOBE SYSTEMS SOFTWARE 044-207-3650 IE ( taken on 9th October) and ADOBE PHOTOGPHY P CD 7516 (taken on 11th September) that appears on my bank account. I was told by your adviser Bani Saini that there wont be any payments taken as I have got free membership that will expire within 30 days (look at the picture below). Unfortunately since my last conversation with your adviser on 4th August 2015, two payments had been taken. I have no funds to pay for both and I would like to ask to cancel my membership and to make a refund for both payments. I hope I hear back from you soon.


      Thanks


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