Thanks for posting about this; it's the first I've heard about repeated sign-in with Capture. I've checked in with the Capture team to see if its cropped up for them (I haven't had a problem with it myself but it's possible they have). In the meantime, a couple of questions:
You mentioned Lightroom; are you seeing the problem with any other of our mobile apps?
What version of iOS are you using?
By any chance do you use this/these apps on an iPad? If so, are you having the same problem there?
Is there any consistency with regard to "when" the sign-in request is happening? (In other words... Does it just happen when you launch? Is it happening when you're in the middle of doing something? When you don't have an internet connection?
Sorry about the trouble. Having to sign in repeatedly is a pain.
Hi thanks for coming back to me.
I meant the lightroom mobile app.
There has been some churn on apps recently, I had a bunch which have merged into Capture and I was getting frustrated with them keeping on asking for sign in so I moved to capture. To be fair I am not sure I have seen the password prompt since.
However lightroom mobile certainly did ask for sign in again yesterday. Its like its started from scratch with the slide screen of hints and tips then to sign in, but then my lightroom stuff comes up fine.
Just for laughs I have launched photoshop express, and sure enough it wants sign in. I have not opened it for a while
Thanks for the clarification. It helps to know which apps the issue seems to manifest most frequently. Keep me posted if you see any problems with Capture.
You are not the only one. I'm seeing it in LR mobile as well. Very frustrating when I want to show a client something and have to log in.
Moving this to the Lightroom forum for now.
Just to let you know that you are not the only one. I'm seeing it in LR mobile on Android as well. Very frustrating,and like you mention doesn't occur with a lot of other mobile apps.