2 Replies Latest reply on Oct 12, 2015 5:12 PM by Chetna Srivastava

    my light room will not fully open


      My computer is working perfectly, except for my lightroom. I just installed lightroom in august and all of the sudden it is not working. When I try to open it, all it does it continues to go on the "welcome screen" like, it is trying to load but won't. I am really frustrated because I contacted support and she told me that my computer was "infected" and that I needed to pay them $120 to fix it. Bull crap. my computer works amazing other than the adobe not working all of the sudden. HELP