2 Replies Latest reply on Oct 12, 2015 10:31 PM by yuhangq24788326

    Indesign CC - CC2015 all crash when launch in El captain

    yuhangq24788326

      Before using Yosemite, Indesign CC 2014 and CC 2015 works fine. But after I upgrade to El captain, Indesign just crashes often, I tried those methods:

       

      1. uninstall using CC clean tools to uninstall and reinstall again, but it just keep crash when in launch.

      2. disable all user font and relaunch Indesign CC 2015, It still crashes.

       

      following is crash diagnose:

       

      Process:               Adobe InDesign CC 2015 [1058]

      Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

      Identifier:            com.adobe.InDesign

      Version:               11.1.0.122 (11100)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CC 2015 [1058]

      User ID:               501

      Date/Time:             2015-10-13 10:28:23.952 +0800

      OS Version:            Mac OS X 10.11 (15A284)

      Report Version:        11

      ......

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.adobe.InDesign.Text Panel 0x000000011d3a9d77 0x11d386000 + 146807

      1   com.adobe.InDesign.Text Panel 0x000000011d3b85e7 0x11d386000 + 206311

      2   com.adobe.InDesign.AppFramework 0x000000011e90237d 0x11e89b000 + 422781

      3   com.adobe.InDesign.AppFramework 0x000000011e901e23 0x11e89b000 + 421411

      4   com.adobe.InDesign.Application UI 0x000000011ec48613 0x11eb02000 + 1336851

      5   com.apple.AppKit               0x00007fff88a3b780 -[NSApplication _realDoModalLoop:peek:] + 751

      6   com.apple.AppKit               0x00007fff88a38fbd -[NSApplication runModalForWindow:] + 238

      7   com.apple.AppKit               0x00007fff88ab7930 -[NSAlert runModal] + 175

      8   com.apple.AppKit               0x00007fff88aeac12 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1043

      9   com.apple.AppKit               0x00007fff88aea7c2 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28

      10  com.apple.AppKit               0x00007fff88aea765 -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247

      11  com.apple.AppKit               0x00007fff887d113d -[NSApplication

       

       

      So it is still the text panel problem in Indesign CC 2015? and there is no Indesign version that is working in El captain? ! !