I manage a number of companies and have entries that shouldn't be there. I ask in chat, and they ask me to ask my vendor. I ask my vendor and they ask me to ask Adobe. So whose responsibility is this?
Can you please segregate the details of the users that you do not want & the one that are not required & mail it to me. If you have any case number please share it.
I have in boxed my Email.
What entries are you seeing?
You may post a screenshot of the admin console to show what exactly is causing trouble for you.