0 Replies Latest reply on Oct 13, 2015 2:21 AM by Broadsearch

    "Unable to download" problem


      When attempting to open an e-book I have recieved a message: "Unable to download. Error getting License. License Server Communications Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12". The e-book vendor and Adobe say all is working their end.  Does anyone have any ideas what this might be?.