1 person found this helpful
Do you have any third party effects, plugins installed on your Machine?
Go to MAC HD or startup drive>Library>Application Support>Adobe>common>Plugins>7.0>MediaCore.
If yes, move all of them to desktop and make MediaCore empty.
Once done launch After Effects and check.
Also, try to rename Adobe folders to old_Adobe found in Below locations.
Mke sure all the Adobe apps are closed.
Go to Documents and rename Adobe folder as old_Adobe (Do not delete folder as they contains your customized settings)
Go to User>Username>Library>Application Support and rename Adobe folder (User LIbrary is hidden so Click on Go menu in finder and hold opt key)
Go to User>Username>Library>Prefernces and do the same.
Everything is slow for me. Brand new MacPro on El Capitan, clean install of AE with no external plugins.
Opening/saving simple files slow. Importing footage (image sequences or otherwise) painfully slow. Previews slow. Renders slow.
Just unworkable in professional environment.
Older machines running Yosemite with many external plugins etc running much, much faster.
Out of curiosity, how does CC 2014 perform on this machine?
Not sure. We moved to CC2015 as a studio a while back so I don't plan to downgrade one machine really (as it then can't open files the rest of the team are working on).
Two things to ease your mind:
1. You can install CC 2014 alongside CC 2015
2. CC 2014 can open and work with files saved in CC 2015 with no problems. In fact, I often work in CC 2015 and then open my project file in CC 2014 to render with multiprocessing.
This was just a troubleshooting step I was suggesting to see if it was El Capitan and AE in general or El Capitan and AE CC 2015 specifically.
For me it helped to uninstall and reinstall AE, selecting the options to delete the preferences. Still not as fast as Yosemite, but at least usable again.
Still a shame - this should not happen imo.
Just out of curiosity - do you have your projects and footage on a file server, is it the same when opening from local disks?
Yes, working from a Server. SMB share via OSX Server 4. I just copied an image sequence (1.5GB) over onto my Desktop, imported into AE and import, preview etc was as expected.
Fileshare is fine though on other OS/AE combinations. i.e. Yosemite + CC2015.
Its exactly the same issue here. Don't know if the problem is on Adobes or Apples side. Other applications such as Fusion work just fine over network in El Capitan. Lets hope for a quick fix.
I have the same problem.
El Capitan + After Effects CC v 13.5 - Multiprocessing not working
El Capitan + After Effects CS6 - Multiprocessing not working
Was working fine until I upgraded to El Capitan. Horrible horrible OS change. Have only had problems since then. What to do. Can't get work done. Any suggestions?
The solution for us here was switching our share from smb to afp via OSX server. Then using Go > Connect to Server... (afp://yourserver.com/yourshare) to hook up to the share. After Effects and Premiere are now working as expected again. Image sequences, ram previewing, rendering are all back up to speed.
If we switch back to an smb share everything slows down again so it's definitely pointing at that for us.
We're on CC2015 latest update (188.8.131.52)
Such a relief to have all this working again. It's seems to be a combination of smb and El Cap as we were on smb before the upgrade.
Hello all I hope this will help with your issue.
We also have 5 machines connecting OSX server with El Capitan. And we were having performance issues with AE and PR connecting to shared files on the network. We read somewhere that Apple was going to drop afp to focus on smb so we switched from afp connections to SMB.
As C Hardcastle mentioned we went back to AFP and that solved out issue. Hope it helps yours as well.
We've been having the same problems. Turned off SMB today on our server and whaddya know, works as expected now. Adobe needs to add this to their documentation and support FAQs, would have saved us hours and hours of support calls and troubleshooting
Thank you for your solution to this- absolute life saver. Working a lot with image sequences from cinema 4d - this now takes a few seconds to import, rather than 10 minutes!