1 Reply Latest reply on Oct 14, 2015 8:48 AM by Sheena Kaul

    no aparecen las apps

    TheFJS14

      Hola buenas, no aparecen las apps, me dice que tengo que descargar Creative cloud, pero yo ya instalé -.- AYUDA!

        • 1. Re: no aparecen las apps
          Sheena Kaul Adobe Employee

          Hi,

           

          Please try the steps below:

           

          Uninstall Adobe Creative Cloud application from Control Panel.

          Step 1 :

          Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

          Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

           

          Step 2:

          Navigate to C:\Program Files (x86)\Adobe.

          Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

           

          Step 3 :

          Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

          Type in below command and hit 'Enter' key.

          appdata

          Then navigate to Local>Adobe.

          Open Adobe folder and delete folders named AAMUpdater and OOBE.

           

          Step 4 :

          Click on the blow link and download Adobe Application manager and install the same :

          http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe

           

          Once the installation is completed, double click on Adobe Application Manager launch icon on Desktop.

            It will start update process and gets updated to Creative Cloud application .


          Regards,

          Sheena

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