Every time I boot up my PC, the Franklin Gothic package of fonts I bought won’t recognize.I have to re-install them every time. When I re-install, it says they are already installed, but I can’t see them in the font list, so I have to install over the top. Any assistance in this matter would greatly appreciated. This happens in Illustrator and InDesign.
Try deleting the adobefnt*.lst files where * returns a two-digit number.
Where is that located?
They will be scattered all over. Do a file search for adobefnt*.lst, and delete the ones that come up that have a two-digit number in place of the *. Don't delete any other found files.
Still no luck.