1 Reply Latest reply on Oct 14, 2015 8:07 PM by Rajashree Bhattacharya

    Billing Issues - Edge Animate gives 'trial version expired' error

    screennamebetween1and25ch

      One user on our team gets a 'trial version expired' error when opening Edge Animate and cannot use the software. 

       

      Same team member has other CC apps that work fine and show he is using full paid subscription version.

       

      All other team members can access Edge Animate.

       

      Any thoughts appreciated.