0 Replies Latest reply on Oct 16, 2015 8:52 AM by janm123

    Unable to import template fields

    janm123

      I have been trying to set up merge mapping to merge salesforce fields with my template.  I have created an agreement using an attached doc with the tags shown below.  I can send and sign that doc.  I then create a new merge mapping and import the signed doc.  It imports 6 fields but they are all echosign fields (first name, last name, title, etc).  None of the fields that I defined in the doc are showing up.  What am I doing wrong?

       

      Thanks for your help!

       

      _________________________________________________________________________

      Date: {{!date}}

       

      Building: {{!building}}

      Apt: {{!unit}}

      Resident Name: {{!tenant}}

      Tel: {{!phone}}

       

      I (we) hereby authorize: {{!visitor}}

      The use of my keys and access to my apartment From {{!fromdate}}     To {{!todate}}

       

      Resident Signature: {{_es_:signer1:signature}}.

       

       

      Guest Signature: {{_es_:signer2:signature}}.