I bought the Student and teacher Edition 12-month prepaid membership. On the product it said no more than 5 business days to process the eligibility check. After more than 5 business days I still got no respond. Can someone tell me what happen?
Did you try signing in with your AdobeID to activate?
If you use a school email, verification is automatic. Otherwise, you will have to submit your proof of eligilibility. Please see: How do I submit my proof of eligibility? at this link: Education FAQ’s