1 Reply Latest reply on Oct 17, 2015 12:52 PM by A.T. Romano

    adobe premiere importeert geen videos

    thomzzwart

      Wie kan mij helpen, ik kan geen video's/filmpjes importeren in adobe première 11. Hij importeert alleen het geluid. De bestanden komen van een actiecamera met mov bestanden. Ik heb windows 10, maar weet niet of dat er iets mee te maken heeft.

       

      Ik hoor het graag, alvast bedankt

        • 1. Re: adobe premiere importeert geen videos
          A.T. Romano Level 7

          thomzzwart

           

          Premiere Elements 11 should work on Windows 10 64 bit.

           

          If you are using files with the .mov file extension and are not seeing the video, first thing to check - do you have the latest version of QuickTime 7 installed on your computer with Premiere Elements 11? If not, please install QuickTime 7.7.6 on your Windows 10 64 bit computer along with Premiere Elements 11. The programs should be run from a user account with administrative privileges.

           

          This is the link to use for the QuickTime 7.7.6 download and install.

          QuickTime 7.7.6 for Windows

          Apple has a problem with QuickTime 7.7.8 for Windows 10 64 bit. Until Apple resolves is problem with 7.7.8 and Windows 10 64 bit, please use the QuickTime 7.7.6 mentioned. Even though it is not actually the latest version of QuickTime, it will meet the Premiere Elements requirement for the QuickTime 7 install.

           

          Please consider, and then let us know the results as your schedule permits.

           

          Any questions or need clarification, please do not hesitate to ask.

           

          Thank you.

           

          ATR