3 Replies Latest reply on Oct 18, 2015 7:06 PM by Akash Sharma

    How can I stay signed in to LR mobile (Android)?

    MPDAEF Level 1

      (If this isn't the right community, I apologize.  LR Mobile isn't one of the options.)

      Every time I open a mobile app (LR, Capture, Shape, etc.) on my phone or tablet, I have to sign in with my Adobe i.d.  Isn't there some way to stay signed in?  It makes using the apps very difficult, since one is often wanting to catch something fleeting. 

      Thanks for any hellp.

      Gail

        • 1. Re: How can I stay signed in to LR mobile (Android)?
          Akash Sharma Adobe Employee

          Hi MPDAEF

           

          Do you Force close these Apps once you close them?

          Make sure you are using latest version of Lightroom mobile

          Try the steps below

          • Start Lightroom on Mobile
          • Sign in to Lightroom Mobile.
          • Sign out of Lightroom Mobile.
          • Sign back into Lightroom Mobile.
          • Quit Lightroom and restart.

          Let us know if that helps

          ~Akash

          • 2. Re: How can I stay signed in to LR mobile (Android)?
            MPDAEF Level 1

            Akash,

            Thanks for your suggestion, but I could not see a way to sign out of LR

            Mobile.  Instead, I went through all the Mobile apps on the web site and

            ended by downloading Capture, since it apparently contains the older mobile

            apps I had (e.g., Shape).  It seems to keep everything signed in, including

            LR Mobile, and so the problem is solved.

             

            I, at least, often find it difficult to understand how to use (or even to

            know about) new developments in Mobile--and it takes some time to work

            through them to figure out what is available for what Android devices.  The

            introduction of new software, from Photoshop Touch onward, has been pretty

            frustrating. There doesn't seem to be any notification system for those

            changes--except occasional enthusiastic Adobe emails for new iOS stuff,

            which is generally useless to me.  (Thank heaven for Victoria and her LR

            posts.)  There is notification for CC desktop updates, but It is even

            difficult to find out what is new in those updates.

             

            Gail

             

            On Sun, Oct 18, 2015 at 12:23 AM, Akash Sharma <forums_noreply@adobe.com>

            • 3. Re: How can I stay signed in to LR mobile (Android)?
              Akash Sharma Adobe Employee

              You could sign out Lightroom Mobile

              • Click on the Lightroom Icon on the Top Left
              • Scroll down
              • Sign out 

              100.PNG                         

              Adobe Lightroom for mobile FAQ

               

              ~Akash