2 Replies Latest reply on Oct 17, 2015 6:44 PM by vc552000

    I cannot sign in to upgrade my desktop Lightroom 6 to 6.1.1.

    vc552000

      I have tried all the suggested  remedies, from deleting the opm.db file, to reinstalling the latest version of the Creative Cloud Desktop application. If I sign in on Adobe.com, I can sign in and look at my registered Lightroom just fine with the correct Serial Number on record, but I cannot sign in from my LR6 to upgrade it. When I click the Sign In tab under Help, I can enter my login and password, but instead of logging in, it comes back with the message "You have been signed out" every time.

       

      OS: Windows 7 Ultimate 64-bit

      LR: Version 6.0 Camera Raw 9.0