11 Replies Latest reply on Oct 21, 2015 12:47 PM by Tanuj Sandal

    Lightroom 6.1 fails at launch

    Doc DJ Level 1

      I have LR 6.1 (NOT CC) installed on my Windows 10 x64 Professional desktop and it works OK. According to the Adobe license, I can install a copy of LR on my laptop (NOT the mobile edition) as long as I don't use both at the same time. I had it working on the laptop under Windows 8.1 home. Now the laptop is updated to Windows 10 Home edition and fails at launch BEFORE I can get to the menus to check my catalog. The splash screen is all I get before it dies.

       

      The error message is: Adobe Lightroom has stopped working. A problem caused the program to stop working.

      I copied my original installation fiel to the laptop again then completely wiped the installation and re-installed it with no luck. I even tried to re-install without wiping. Same result.

       

      Anyone have ideas on what I can try (besides wiping the whole PC and re-installing Windows)?