What version of Premiere Elements and what computer operating system?
What part of the world are you in (general area, not specific location)?. The eLive (Elements Live) feature is not available in some parts of the world).
Does the Internet connection message also include a mention about the computer clock.
You might want to update the Adobe Application Manager.
Please consider, and supply more information. And, then we can decide what next.
Hi have just bought and loaded Photoshop elements 14 and premier elements 14 and I am running on windows 7
I'M running on Windows There was no mention of a computer clock
I obtained both progs from Amazon as downloads.
I have been using Photoshop elements for a number of years without any problems I have left it on the computer until I get 14 up and running.
I hope this info is of some help to you.
Thanks for the reply. Please check out the following for possible leads to a solution to getting Premiere Elements running
Even if says 12 instead of 14...principles should hold up for both.
Also, if you have the purchased serial number, explore another source of installation files and insert your purchased serial number in them during installation.
Also, try using another computer default browser.
Shut off the router fro about 40 seconds.
Clear the browser's Cached Web Content - browser's Options/Advanced/Network/Cached Media Content.