Lightroom Mobile sychronisiert nicht

Hi chetna,

I would like to go in syncing.

Sync with iPhone app for works - slow but it works.

I installed El Capitan but the problem was there before that. I think around few weeks!?

Grüße

Markus

Am 19.10.2015 um 21:51 schrieb Chetna Srivastava <forums_noreply@adobe.com>:

 

 

Lightroom Mobile sychronisiert nicht

created by Chetna Srivastava in Photoshop Lightroom - View the full discussion

Hi maexer74,

 

 

 

could you please confirm do you want to sync those 89 images or you want to stop that syncing?

 

How long has been this process of syncing going on?

 

does the set of synced images contain videos as well?

 

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Hi,

I did all this bit same status as before.

From my iPHone sync is working through the app - but this is slow (171 images to be synced).

Markus

Am 21.10.2015 um 18:14 schrieb Chetna Srivastava <forums_noreply@adobe.com>:

 

Lightroom Mobile sychronisiert nicht

created by Chetna Srivastava <https://forums.adobe.com/people/Chetna+Srivastava> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/8090518#8090518>

would suggest you to follow the below steps :

 

1. Click on help menu under Lightroom and choose sign out

 

2. go to the below location :

 

Windows : C:\Users\Username\Appdata\Local\Adobe\Lightroom\Caches\Sync Data\

Mac : /Users/Library/Caches/Adobe/Lightroom/Sync Data

      

• User library is hidden by default on mac. You need to go to Finder and click on Go menu and press and hold the option key to activate user library

 

 

3. Rename sync.lrdata to sync-old.lrdata

 

4. Sign out and sign in back to Lightroom Mobile as well in Iphone

 

5. Launch Lightroom again on your machine and sign in and check if you are able to sync the images fine.

 

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I can see the synced images on the web.

There are videos included as well - could that be a problem?

Lightroom desktop only tells me that 89 images have to be synced …

But the automatic sync of fotos and videos is turned off

Am 21.10.2015 um 21:21 schrieb Chetna Srivastava <forums_noreply@adobe.com>:

 

Lightroom Mobile sychronisiert nicht

created by Chetna Srivastava <https://forums.adobe.com/people/Chetna+Srivastava> in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/8091679#8091679>

171 images would take some amount of time to sync.

 

Could you please check if you are able to see the synced images on Lightroom web at Adobe Photoshop Lightroom <https://lightroom.adobe.com/>

What does Lightroom desktop say about the sync?

 

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